Terms & Conditions

Updated January 16, 2023

TERMS OF SERVICE

BY PURCHASING FROM INTUITION MATTERS, LLC, YOU AGREE TO THE FOLLOWING TERMS AND CONDITIONS. PLEASE READ.

ACCEPTANCE OF TERMS

By accessing, downloading, installing, or using Intuition Matters, LLC, whether or not you become a registered user (“User”, “You”, “Yourself”, “Your”), You agree to be bound by these Terms, which You acknowledge that You have read and understood. These Terms of Use (“Terms”) represent an agreement between you and Intuition Matters, LLC and govern your use of our website www.intuitionmatters.net and any other sites created by Intuition Matters, LLC and any products, services, or events made available by means of any of the sites (the “Products”). We refer to the sites and the products collectively in these terms as “Services”. By using any of the Services whether automated or otherwise, you acknowledge that you have read, understood, and agree to be bound by and comply with these terms.

We reserve the right, at Our sole discretion, to change, modify, or otherwise alter these Terms at any time. You must review these Terms at Intuition Matters, LLC Terms & Conditions on a regular basis to keep yourself informed of any changes.

DISCLAIMER:

Intuition Matters, LLC cannot and does not make any guarantees about your ability to experience tangible personal growth with our ideas, information, tools, or strategies. What we can guarantee is your satisfaction with our training, all products, and services by our company are for educational and informational purposes only. Nothing on this page, any of our websites, or any of our content or curriculum is a promise or guarantee of results or future growth, and we do not offer any legal, medical, clinical, or other professional advice. Use caution and always consult a licensed clinician before acting on this or any information related to a lifestyle change. You alone are responsible and accountable for your decisions, actions, and results in life, and by your registration here, you agree not to attempt to hold us liable for your decisions, actions, or results at any time or under any circumstances.

Jennifer Murphy with Intuition Matters, LLC, services provided internationally or out-of-state are considered coaching and do not constitute clinical therapy services (to include behavioral health/addictions treatment, counseling, or the practice of psychotherapy).

These policies and procedures apply to all Intuition Matters, LLC products and training sold on this site or any other site owned by Intuition Matters, LLC that includes a link to this page.

Billing Address

Billing address must be the same as the shipping address. Due to credit card procedures, we cannot ship to a different address than we bill to.

RETURNS & CANCELLATIONS

3.1 Physical Returns and Shipping

Returns and Cancellations on Physical Merchandise (Excludes Digital)

  • 100% money back guarantee covers the price of the product only. 100% money back guarantee does not cover shipping and handling fee due to the fact that the customer made the decision to try the product, therefore the customer accepts to pay the fee to ship the product.

  • Once a return is received or valid refund request submitted, the refund process will take no more than 30 days. All refunds will be returned either to the original credit card OR mailed in check form to the billing name and address. International orders will be refunded back to the original credit card.

  • You have THIRTY (30) days from the date of the original purchase to return the unused product to receive your refund. Any return received after the THIRTY (30) DAY time limit will not be processed.

  • Shipping of the product from Intuition Matters, LLC to your door will not be refunded. Shipping of the product to the Intuition Matters, LLC Refund Department will not be compensated.

  • To ensure that your product is not lost or damaged, we strongly recommend sending the product certified mail with a tracking number. If we do not receive the product back and the customer does not have proof that the product was returned, we cannot issue a refund.

  • Valid proof of returning a product includes: delivery confirmation or signature required via USPS. If the customer has delivery confirmation or signature required, then a full refund will be issued.

  • Due to lost, missing or slow mail, we will honor any package that is postmarked within 30 days of purchase for up to one year after the purchase of the product.

Excessive returns will not be accepted. Refunds will not be given to any one customer for one specific product more than twice. There is an unlimited amount of orders that a customer can place for one specific product, but the money back guarantee is void after a customer has used it for one specific product more than twice.

DISCOUNT POLICY

From time to time, on some Intuition Matters, LLC products, we will offer our members the opportunity to purchase additional products and services at a discounted rate. To be eligible for this discount, the customer must be a member in good standing at the time of purchase. No rebates or partial refunds will be offered if a customer purchases a training and later joins Intuition Matters, LLC.

In the event that an Intuition Matters, LLC member purchases an item that was eligible for a discount and did not receive the discount, that member may notify us in writing at jenny@intuitionmatters.net within 10 days of the purchase and a refund or partial refund for the discounted amount will be offered. If the available discount is not reported within 10 days, a credit for additional purchases may be offered, but note that no refunds or credits will be offered after 12 months from the date of purchase. 

Access to Previous Purchases

As an accommodation to you, subsequent to acquiring Intuition Matters, LLC training, you may download previously acquired training (when available) onto any associated device. Some Intuition Matters, LLC training or services that you previously acquired may not be available for subsequent download or access at any given time, and Intuition Matters, LLC shall have no liability to you in such an event. As you may not be able to subsequently download certain previously acquired content or training, once you download an item, it is your responsibility not to lose, destroy or damage it, and you may want to back it up.

Intuition Matters, LLC reserves the right to change content options (including eligibility for particular features) or remove access without notice to any previously purchased training or content that is no longer valid or deemed out of date.

 

PROBLEMS AND MALFUNCTIONS

Intuition Matters, LLC is not responsible for any problems or technical malfunction of any network or lines, computer online systems, servers or providers, computer equipment, software, failure of any e-mail or redemption to be received by Intuition Matters, LLC on account of technical problems or traffic congestion online or on the Internet or at any website, or any combination thereof including any injury or damage to customer’s or any other person’s computer related to or resulting from downloading or streaming any materials consistent with this agreement or subsequent use of any Intuition Matters, LLC owned web properties. If, for any reason, the stream is not capable of running online as planned, including infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes beyond the control of Intuition Matters, LLC, which threatens or corrupts or adversely affects the administration, security, fairness, integrity or proper conduct of a live stream offer, Intuition Matters, LLC, reserves the right, in its sole discretion, to cancel, terminate or suspend the offer and/or any subscription. ANY ATTEMPT BY YOU TO DELIBERATELY DAMAGE ANY WEBSITE OR UNDERMINE THE LEGITIMATE OPERATION OF THIS OFFER MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, INTUITION MATTERS, LLC WILL DISQUALIFY YOUR ATTEMPTED REDEMPTION AND RESERVES THE RIGHT TO SEEK DAMAGES FROM YOU TO THE FULLEST EXTENT PERMITTED BY LAW. 

YOUR ACCOUNT

You agree to provide accurate and complete information when you register with, and as you use, the Intuition Matters, LLC Services, and you agree to update your account information to keep it accurate and complete. You agree that Intuition Matters, LLC may store and use the information you provide for use in maintaining and billing fees to your account.

INTELLECTUAL PROPERTY

You agree that Intuition Matters, LLC including but not limited to Intuition Matters, LLC products and services, graphics, user interface, audio clips, podcasts, video clips, editorial content, templates, and the scripts and software used to implement Intuition Matters, LLC Services contains proprietary information and material that is owned by Intuition Matters, LLC and/or its licensors and is protected by applicable intellectual property and other laws, including but not limited to copyright. You agree that you will not use such proprietary information or materials in any way whatsoever except for use of the Conscious Living, LLC Services in compliance with this Agreement. No portion of the Intuition Matters, LLC Services may be reproduced in any form or by any means without express written permission from Intuition Matters, LLC. You agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on Intuition Matters, LLC in any manner, and you shall not exploit the Intuition Matters, LLC brand in any unauthorized way whatsoever, including, but not limited to, by trespass or burdening network capacity.

Notwithstanding any other provision of this Agreement, Intuition Matters, LLC and its licensors reserve the right to change, suspend, remove, or disable access to any Intuition Matters, LLC products, content, or other materials comprising a part of the Intuition Matters, LLC brand at any time without notice. In no event will Intuition Matters, LLC be liable for making these changes. Intuition Matters, LLC may also impose limits on the use of or access to certain features or portions of Intuition Matters, LLC services, in any case, and without notice or liability.

All copyrights in and to Intuition Matters, LLC, (including the compilation of content, postings, links to other Internet resources and descriptions of those resources) and related software are owned by Intuition Matters, LLC and/or its licensors, who reserve all their rights in law and equity. THE USE OF ANY PART OF INTUITION MATTERS, LLC, EXCEPT FOR USE OF INTUITION MATTERS, LLC AS PERMITTED IN THIS AGREEMENT, IS STRICTLY PROHIBITED AND INFRINGES ON THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS AND MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES, INCLUDING POSSIBLE MONETARY DAMAGES, FOR COPYRIGHT INFRINGEMENT.

Intuition Matters, LLC logo, other Intuition Matters, LLC trademarks, service marks, graphics, and logos used in connection with Intuition Matters, LLC are trademarks or registered trademarks of Intuition Matters, LLC in the U.S. and/or other countries. Other trademarks, service marks, graphics, and logos used in connection with Intuition Matters, LLC Services may be the trademarks of their respective owners. You are granted no right or license with respect to any of the aforesaid trademarks and any use of such trademarks. 

Personal Checks 

  • Personal checks may only be used for individual consultations with Jenny Murphy/Intuition Matters, LLC and must be pre-approved to do so prior to session

  • All checks are held for 10 business days. Orders placed with a check will be held for 10 business days. Once 10 business days is complete, the order will be released and shipped.

  • All returned checks will be charged a $25 USD return check fee.

  • Counter checks will not be accepted.

  • Checks and money orders must be sent in U.S. funds.

LINKS

The Services may contain links to websites that we do not operate. We are not responsible for the content of any such websites, and you should direct any concerns regarding such websites to their respective site administrators or webmasters.

DISCLAIMERS; LIMITATIONS OF LIABILITY

(a) YOU ASSUME ALL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SERVICES. THE SERVICES, INCLUDING ANY PRODUCTS, ARE PROVIDED “AS IS” WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF TITLE, NON-INFRINGEMENT OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

(b) WHILE WE MAKE GOOD FAITH EFFORTS TO INCLUDE SUBSTANTIALLY ACCURATE INFORMATION IN THE SERVICES, ERRORS OR OMISSIONS MAY OCCUR. IF WE RECEIVE NOTICE OF ERRORS OR OMISSIONS, WE WILL MAKE REASONABLE EFFORTS TO CORRECT THEM IN DUE COURSE; BUT WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, PERFORMANCE, CURRENCY, OR FITNESS FOR A PARTICULAR PURPOSE OF THE SERVICES, THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR AS TO THE RESULTS THAT WILL BE DERIVED FROM USING ANY OF THE INFORMATION INCLUDED IN THE SERVICES.

(c) IN NO EVENT SHALL INTUITION MATTERS, LLC OR ITS AFFILIATES BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR USE OF, DELAY IN USING OR INABILITY TO USE THE SERVICES. OUR LIABILITY FOR ANY DIRECT DAMAGES SHALL BE LIMITED TO THE AMOUNT OF FEES YOU HAVE PAID FOR THE PRODUCTS GIVING RISE TO SUCH LIABILITY. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES AND THUS THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF THIS LIMITATION OF LIABILITY OR THE EXCLUSION OF WARRANTY SET FORTH ABOVE IS HELD INAPPLICABLE OR UNENFORCEABLE FOR ANY REASON, INTUITION MATTERS, LLC’S MAXIMUM LIABILITY FOR ANY TYPE OF DAMAGES SHALL BE LIMITED TO THE LESSER OF (I) A REFUND OF THE AMOUNT PAID FOR THE PRODUCT AT ISSUE, OR (II) $100.

(d) YOU ASSUME ALL RESPONSIBILITIES AND OBLIGATIONS WITH RESPECT TO ANY DECISIONS, ADVICE, CONCLUSIONS, OR RECOMMENDATIONS MADE OR GIVEN AS A RESULT OF THE USE OF THE SERVICES, INCLUDING WITHOUT LIMITATION ANY DECISION MADE OR ACTION TAKEN BY YOU IN RELIANCE UPON PRODUCTS. THE SERVICES SHALL NOT CONSTITUTE OR BE CONSTRUED AS A RECOMMENDATION, SOLICITATION, OFFER, OR OPINION BY INTUITION MATTERS, LLC OR OUR AFFILIATES, PRINCIPALS, OR CONTENT PROVIDERS, FOR ANY FINANCIAL TRANSACTION OR THE PURCHASE OF ANY FINANCIAL INSTRUMENT, INCLUDING BUT NOT LIMITED TO SECURITIES OR ANY KIND OF INVESTMENT. PAST PERFORMANCE IS NO GUARANTEE OF FUTURE RESULTS.

(e) YOU ASSUME ALL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SERVICES. THERE IS NO GUARANTEE THAT YOU WILL ACHIEVE ANY PARTICULAR RESULTS USING THE TECHNIQUES AND IDEAS PROVIDED IN CONNECTION WITH THE SERVICES. ALL INFORMATION PROVIDED IN CONNECTION WITH THE SERVICES IS INTENDED FOR EDUCATIONAL PURPOSES ONLY, FOR A GENERAL AUDIENCE, AND NOT AS SPECIFIC ADVICE TAILORED FOR AN INDIVIDUAL OR BUSINESS. NONE OF THE INFORMATION PROVIDED IN CONNECTION WITH THE SERVICES SHALL BE CONSTRUED TO CONSTITUTE MEDICAL, PSYCHOLOGICAL, FINANCIAL OR ACCOUNTING, LEGAL, OR OTHER PROFESSIONAL ADVICE. WE URGE YOU TO CONSULT WITH AN APPROPRIATE LICENSED PROFESSIONAL IF YOU SEEK ANY SUCH ADVICE.

LAW, JURISDICTION

These Terms shall be governed by the laws of the United States of America and the State of South Carolina without giving effect to the principles of conflict of laws. YOU AND WE AGREE THAT ANY ACTION OR DISPUTE BETWEEN US WILL BE RESOLVED EXCLUSIVELY BY ARBITRATION IN THE STATE OF SOUTH CAROLINA. 

Customer Service

If you have questions or comments regarding Intuition Matters, LLC, please email us at jenny@intuitionmatters.net